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Train in Vain: Managing Virtual Employees Require Workflows

Lawyers have always been better at managing their employees in-person.  Law firms prefer butts in seats . . . of course, now those butts are in seats at their own homes.  There’s no more managing by walking around.  There’s no more looking over shoulders.  Even as offices begin to reopen, they will do so in a way that contemplates social distancing, at least in the near-term.
The good news is that there is a better way to manage case progress; and, it’s suitable for pandemic and post-pandemic life.  At this point, most of the major productivity and case management tools include workflow features.  Workflows are simply aggregations of tasks, strung together.  What workflow tools allow you to do is to create groups of tasks at the same time, rather than task-by-task.  So, not only does workflow management make it easier to create sets of tasks, it also makes it easier for employees to manage those tasks, and for supervisors to review progress.  Want to know how a case is moving forward? …

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