It Ain't Done Until It's When: Following Through on Processes Is Essential

Business owners, including law firm managers, tend to make a lot of assumptions.  The most potentially dangerous of those assumptions, is that a process, once initiated, is bound to be completed.  But, that’s a dicey proposition.  In many cases, there’s no end in sight. 

That’s because business processes aren’t usually mapped out, as tightly as they should be.  So, ask yourself: Does every process you engage actually have an end point (when it’s done)?  Do you have followup requirements for every request made?  Does each task have an owner and a supervisor (where necessary) attached?  If you’ve got the hat trick of ‘no’ answers, in play – then, the good news is that you’ve now got some really simple strategies for improving your workflows. 

 

The point is, in business, you should never assume completion.  The idea is to know for sure, that things have been – not hope that they will be.  If you can ensure that the finish tape is breasted, you’ll have fewer mistakes and complaints on your hands. 

 

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Need to your restructure your processes?  Add ‘reaching out to us’, to your task list. 

Through a unique partnership between the bar association and Jared Correia's Red Cave Law Firm Consulting, Vermont Bar Association members have access to experienced law practice management consultants at a special discounted rate.

To get started, visit Red Cave's Vermont Bar Association landing page, and start running your law practice like a business.